Terms of Service

SELFLANCER PVT LTD TERMS OF CONDITION


This User Agreement describes the terms and conditions which you accept by using www.selflancer.com or our Services. We have incorporated by reference some linked information.


In this User Agreement:

"Account" means the account associated with your email address.


Sellers are users who offer and perform services through Gigs.


"Buyer" means a User that purchases Seller Services or items from Sellers or identifies a Seller through the Website. A User may be both a Buyer and a Seller under this agreement.


"Contest" means a contest that is promoted by a Buyer and in respect of which a Seller can submit one or more entries via the Website.


SELLERS

Basics

Sellers create Gigs on Selflancer PVT LTD to allow Buyers to purchase their services which he may also offer Custom Offers to Buyers in addition to their Gigs.


Each successfully complete service accredits sellers account with a net revenue of (85%) of the purchase amount.


After a successful completion of order, Selflancer PVT LTD accredits Sellers account and will be refunded to the buyer's Selflancer balance If an order is cancelled (for any reason).


Revenues are only available for withdrawal after 14 days of safety clearance period. 


Sellers may only withdraw their revenues through options provided by Selflancer PVT LTD.


The Seller's rating is calculated based on the order reviews posted by Buyer. Low or bad rating might lead to the suspension of the Seller’s account.


Gigs

Sellers are allowed to post a select amount of active Gigs based on their Level status.

5 Gigs for Sellers without a Level status.

10 Gigs for Level 1 Sellers.

20 Gigs for Level 2 Sellers.

30 Gigs for Top Rated Sellers.


Gigs created on Selflancer PVT LTD are User Generated Content.


Gigs and/or users may be removed or suspend sellers account by Selflancer PVT LTD from the Site for violations of any Terms of Service.


If a seller violates the terms of condition of www.selflancer.com, the sellers Gigs be will not be restored or edited and may be removed from www.selflancer.com Search engine.


GIG EXTRAS

Gig Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.


Gig Extras will be removed if Selflancer PVT LTD Terms of Service and/or Community Standards is violated.


Seller has the right to extend order duration for extra Gig, whereas it may cover different categories of service and it must be related to the base service.


Sellers level determines the amount of Gig Extras, which can be offered, and the price for each Gig Extra.


Levels

Selflancer PVT LTD level are evaluated as follow; No level, level one, level two and top sellers.


Selflancer PVT LTD Sellers can gain account Levels based on their activity, performance and reputation.


Levels advancement are updated periodically by an automated system.


Sellers level can be changed if a sellers rating and delivering time drops very low.


TOP RATED SELLERS

Top Rated Sellers are selected by Selflancer PVT LTD editors based on high order completion rate

seniority, volume of sales and extremely high rating


Top Rated eligibility is constantly evaluated by Selflancer PVT LTD to ensure that the quality standards of Top Rated selection is intact. 


Selflancer PVT LTD retains the right to change a Top Rated Seller status who does not maintain or lack behind the qualifications of been a top seller after selected in light of such evaluation. 


WITHDRAWAL REVENUE

Selflancer's withdrawal service includes PayPal, Payoneer, local bank, mobile money and vertual wallet, you must have an account with at least one of the mentioned to withdraw your money. 


A Payment Service Provider withdrawal account can be associated with only one Selflancer profile.


Revenues are only made available for withdrawal after 14 days of safety clarance period whereas top sellers are granted 7 days of safety clarance period.


To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process


You can only Withdrawal amount available with you  while noting that withdrawal fees vary depending on the withdrawal method.


Once Withdrawal process is initiated, it is not reversible.


BUYERS

ORDERS

A unique Selflancer order number (#SO) and order creation will be generated once payment is confirmed.


Sellers are entitled to deliver completed files and/or proof of work using the Deliver Work button once order are placed on the service that was purchased and advertised on their Gig.


Using the “Deliver Work” button when an Order was not fulfilled may result in a cancellation of that Order after review, affect the Seller’s rating and result in a warning to Seller.


An Order is marked as Complete after it is marked as Delivered and then accepted by a Buyer. An Order will be automatically marked as Complete if not accepted and no request for modification was submitted within 3 days after the Order was marked as Delivered.


Handling Orders

Sellers are notified through email as well as notifications on the site while logged into the account when a Buyer orders a Gig.


Sellers are mandated to meet the delivery time they specified when creating their Gigs. Failing to do so will allow the Buyer to cancel the Order when an Order is marked as late and may harm the Seller's status.


Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the Order as Delivered.


Users are responsible for scanning all transferred files for viruses and malware. Selflancer will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.


Buyers may use the "Request Revisions" feature located on the Order Page while an Order is marked as Delivered if the delivered materials do not match the Seller's description on their Gig page or they do not match the requirements sent to the Seller at the beginning of the order process.


Disputes and Cancellations

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. Refer to clauses 25 and 26 for more details.


Refunds

Funds from order cancellations are returned to the Buyer's Selflancer Balance and are available for future purchases on Selflancer. For more information, refer to clauses 19


General Terms of Condition

1. Overview

By accessing the Website, you agree to the following terms with Selflancer PVT Ltd.


We may amend this User Agreement and any linked information from time to time by posting amended terms on the Website, without notice to you.


The Website is an online venue where Users buy and sell Seller Services and items. Buyers and Sellers must register for an Account in order to buy or sell Seller Services and/or items. The Website enables Users to work together online to complete and pay for Projects, buy and sell items and to use the services that we provide. We are not a party to any contractual agreements between Buyer and Seller in the online venue, we merely facilitate connections between the parties.


We may, from time to time, and without notice, change or add to the Website or the information, products or services described in it. However, we do not undertake to keep the Website updated. We are not liable to you or anyone else if any error occurs in the information on the Website or if that information is not current.


2. Scope

Before using www.selflancer.com, you must read the whole User Agreement, the Website policies and all linked information.


You must read and accept all of the terms in, and linked to, this User Agreement, the Code of Conduct, the Selflancer PVT Ltd Privacy Policy and all Website policies. By accepting this User Agreement as you access our Website, you agree that this User Agreement will apply whenever you use the Website, or when you use the tools we make available to interact with the Website. Some Websites may have additional or other terms that we provide to you when you use those services.


3. Eligibility

You will not use the Website if you:


are not able to form legally binding contracts;

are under the age of 16;

a person barred from receiving and rendering services under the laws of Indian or other applicable jurisdiction;

are suspended from using the Website; or

do not hold a valid email address.

All free user accounts are associated with individuals. Login credentials should not be shared by users with others. The individual associated with the account will be held responsible for all actions taken by the account, without limitation.


Subject to your local laws, a person over 15 but under 18 can use an adult's account with the permission of the account holder. However, the account holder is responsible for all actions taken by the account, without limitation.


Users may provide a business name or a company name, which is associated with the User's Account. Users acknowledge and agree that where a business name or company name is associated with their Account, this User Agreement is a contract with the User as an individual (not the business or company) and Users remain solely responsible for all activity undertaken in respect of their Account.


A company, corporation, trust, partnership or other non-individual corporate entity may be a User subject to an eligible corporate account which pays corporate subscriptions.


We may, at our absolute discretion, refuse to register any person or entity as a User.


You cannot transfer or assign any rights or obligations you have under this agreement without prior written consent.


4. Using Selflancer PVT Ltd

While using the Website, you will not attempt to or otherwise do any of the following:


post content or items in inappropriate categories or areas on our Websites and services;

infringe any laws, third party rights or our policies, such as the Code of Conduct;

fail to deliver payment for services delivered to you;

fail to deliver Seller Services purchased from you;

circumvent or manipulate our fee structure, the billing process, or fees owed to Selflancer PVT Ltd;

post false, inaccurate, misleading, deceptive, defamatory or offensive content (including personal information);

take any action that may undermine the feedback or reputation systems (such as displaying, importing or exporting feedback information or using it for purposes unrelated to the Website);

transfer your Selflancer PVT LTD account (including feedback) and Username to another party without our consent;

distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes;

distribute viruses or any other technologies that may harm Selflancer PVT LTD, the Website, or the interests or property of Selflancer PVT Ltd users (including their Intellectual Property Rights, privacy and publicity rights) or is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;

download and aggregate listings from our website for display with listings from other websites without our express written permission, "frame", "mirror" or otherwise incorporate any part of the Website into any other website without our prior written authorisation;

attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by us in connection with the Website;

copy, modify or distribute rights or content from the Website or Selflancer PVT Ltd's copyrights and trademarks; or

harvest or otherwise collect information about Users, including email addresses, without their consent.

use Selflancer PVT Ltd to facilitate money exchange including, but not limited to, cryptocurrency (e.g. bitcoin, ethereum, etc).


5. Intellectual Property Rights Infringement

It is our policy to respond to clear notices of alleged intellectual property rights infringement. Our Copyright Infringement Policy is designed to make submitting notices of alleged infringement to us as straightforward as possible while reducing the number of notices that we receive that are fraudulent or difficult to understand or verify. If you believe that your Intellectual Property Rights have been violated, please notify us via email @selflancer.com


6. Fees and Services

We charge fees for certain services, such as introduction fees for Projects, listing upgrades and memberships. When you use a service that has a fee, you have an opportunity to review and accept the fees that you will be charged based on our schedule of Fees and Charges, which we may change from time to time and will update by placing on our Website. We may choose to temporarily change the fees for our services for promotional events (for example, discounts on memberships) or new services, and such changes are effective when we post a temporary promotional event or new service on the Websites, or as notified through promotional correspondence.


Unless otherwise stated, all fees are quoted in United States Dollars.


7. Taxes

You are responsible for paying any taxes, including any goods and services or value added taxes, which may be applicable depending on the jurisdiction of the services provided.


Depending on your residency or location, you may be subject to certain ad valorem or other taxes (for example, GST in Australia), on certain fees that we charge. These taxes will be added to fees billed to you, if applicable.


You acknowledge that you must comply with your obligations under income tax provisions in your jurisdiction.


8. Payment Administration Agent

You acknowledge and agree that we may in our sole discretion, from time to time, appoint our related bodies corporate, affiliates, or any other third party to act as our agent to accept or make payments (including merchant facilities) from or to Users on our behalf.



9. Promotion

We may display your company or business name, logo, images or other media as part of the Selflancer PVT Ltd Services and/or other marketing materials relating to the Website, except where you have explicitly requested that we do not do this and we have agreed to such a request in writing.


You acknowledge that we may use the public description of your Projects and the content of your profile information on the Website for marketing and other related purposes.


10. Content

When you give us content, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.


You acknowledge and agree that: (1) we act only as a forum for the online distribution and publication of User content. We make no warranty that User content is made available on the Website. We have the right (but not the obligation) to take any action deemed appropriate by us with respect to your User content; (2) we have no responsibility or liability for the deletion or failure to store any content, whether or not the content was actually made available on the Website; and (3) any and all content submitted to the Website is subject to our approval. We may reject, approve or modify your User content at our sole discretion.


You represent and warrant that your content:


will not infringe upon or misappropriate any copyright, patent, trademark, trade secret, or other intellectual property right or proprietary right or right of publicity or privacy of any person;

will not violate any law or regulation;

will not be defamatory or trade libellous;

will not be obscene or contain child pornography;

will not contain the development, design, manufacture or production of missiles, or nuclear, chemical or biological weapons

will not contain material linked to terrorist activities

will not include incomplete, false or inaccurate information about User or any other individual; and

will not contain any viruses or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

You acknowledge and agree that we may transfer your personal information to a related body corporate and your information may be transferred outside of India. If you wish to withdraw your consent, you acknowledge and agree that we may be unable to provide you with access to the Website and Selflancer PVT Ltd Services and may close your Account.


Information on the Website may contain general information about legal, financial, health and other matters. The information is not advice, and should not be treated as such. You must not rely on the information on the Website as an alternative to professional advice. If you have specific questions about any matter you should consult your professional adviser.


We provide unmonitored access to third party content, including User feedback and articles with original content and opinions (or links to such third party content). We only act as a portal and have no liability based on, or related to, third party content on the Website, whether arising under the laws of copyright or other intellectual property, defamation, libel, privacy, obscenity, or any other legal discipline.


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